Merchandise Recyclers and Liquidators
99 S. Taylor St.
Amarillo, Texas 79101
Phone 806-372-6662
Fax 806-374-7999
 

Merchandise Recyclers & Liquidators

Store Hours:
9:00 AM to 5:30 PM Monday - Friday,
9:00 AM to 5:00 PM Saturday

Merchandise Recyclers & Liquidators, Amarillo, TX

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Job Description: Salesperson

  1. Introduction
    This standard procedure establishes and describes the duties, authority, and responsibilities of the Salesperson of Merchandise Recyclers & Liquidators.
  2. Requirements
    1. Education
      Desired: High School Diploma or equivalent
    2. Experience
      1 year in sales dealing with the general public
    3. Skills, Knowledge and Abilities
      1. Ability to read and write.
      2. Ability to work with inventories and price lists.
      3. Ability to do basic mathematical functions: Addition, Subtraction, Multiplication, Division, and Percent.
      4. Basic computer skills.
    4. Physical
      1. Body positions: Sitting, standing, walking and lifting
      2. Body movements: Walking, stepping over obstacles, bending, and stooping
      3. Lifting: Must be able to safely lift 100 lbs.
      4. Body senses: Must hear well enough to converse on telephone, must see well enough to read reports, prints, etc.
    5. Language
      Must read and write English at High School level.
  3. Working Conditions
    Be able to work in any MRL sales location as needed. Be able to work either Retail or Wholesale.
  4. Authority
    1. Deal with customers needs within the guidelines of sales procedures.
    2. Limited discount ability within MRL guidelines.
  5. Reporting Relationships
    Salesperson reports directly to the manager of the store he has been assigned.
  6. Responsibilities
    The principal responsibilities of the Salesperson consist of, but are not limited to, the following:
    1. Greeting and offering assistance to customers when they enter the store.
    2. Knowledge of the merchandise for sale. Ready to answer questions from customers and the cashier.
    3. Consider what else the customer may need to fulfill their purchase or if we donít have exactly what they need, be able to suggest a substitute of something we do have which will fit their needs.
    4. Making sales tickets when needed. All sales tickets will have the following information:
      1. Customer name, address and telephone number.
      2. Date
      3. Department Number
      4. Item description
      5. Quantity
      6. Cost
      7. Salespersons initials
      8. Any damaged items stamped "Sold as is"
      9. "Will Call" marked if merchandise is not taken at the time of sale.
      10. Any other information that may be needed regarding the sale.
    5. Prepare merchandise for placement on sales floor.
  7. Principal Duties
    The principal duties of the Salesperson shall consist of, but not be limited to, the following:
    1. Greeting and offering assistance to customers when they enter the store.
    2. Knowledge of the merchandise for sale. Ready to answer questions from customers and the cashier.
    3. Directing the customer to the area or store where they can find what they are looking for.
    4. Mark items on "Will Call" with the pink copy of the sales ticket.
      1. Each item on "Will Call" must have a copy of the sales ticket attached.
      2. Make sure "Will Call" merchandise is moved to the "Will Call" area.
    5. Alert customers when items are damaged
      1. If possible, tell them what is wrong with the merchandise
      2. Stamp it "Sold as is" on the ticket
    6. Prepare merchandise for the sales floor to include:
      1. Pricing the merchandise
      2. Stocking the sales floor with merchandise as needed
      3. Organize and clean sales floor and displays as needed
    7. Clean break room as assigned
    8. Be alert for shoplifters - verify purchases before the merchandise leaves the sales floor
    9. Get help for the customers with loading of the purchase as needed. Tie down merchandise only if the customer requests it.
  8. Measurement of Performance
    The Salesperson measurement of performance will be considered by the following:
    1. Sales objectives that are properly established for Merchandise Recyclers & Liquidators are consistently met.
    2. Maintain high degree of customer satisfaction
    3. Other work assigned by the Store Manager has been done in an accurate and timely fashion.
    4. Product knowledge and location.
  9. Acknowledgements
    I have reviewed, and understand the above job description and believe it to be accurate and complete. I understand that management retains the right to change this job description at any time. I also understand that management may ask me at certain times to perform other duties or assign me other responsibilities than the ones written above.

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